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Domos

 

 Domos

Ways to visualize WiFi data for a home router.
This project was part of a short module on “information” in the screens studio,
where we looked at how could we visualize WiFi on a screen so that
people can get a better understanding of how WiFi works
and how to make it work better.

Design for Screens Studio, Spring 2018.
Dhritiman Chatterjee.

 
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Understanding

The project was presented by Domos. They wanted their customers to understand how WiFi works and how could they empower their customers with information, so that they can solve common problems with their home WiFi themselves. The first half of the project was about understanding how WiFi works and how could you visualize it on a phone screen.

I started looking at how live data from the router can be visualized and how might we provide a context for it using historical data. I started looking at ways to highlight the inconsistencies in the data so that people may start to see patterns when a problem appears again and again.

 
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Meet Mr. Dom

Mr Dom is a chat-bot from Domos which attempts to solve common WiFi problems automatically by analyzing the inconsistencies in the historical data. I started prototyping with different ways of data visualization and iterated towards a consistent way to show historical data, which could be easily understood by novice users.